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What should a dispatcher do when a unit is "Remain in service"?

  1. Dispatch them to a call

  2. Ensure they are ready for calls

  3. Track their location

  4. Place them on standby

The correct answer is: Ensure they are ready for calls

When a unit is designated as "Remain in service," it indicates that they are available and prepared to respond to any incoming calls but should not be immediately dispatched to a specific incident unless required. Ensuring that the unit is ready for calls involves verifying that they are equipped, capable, and at their designated location, ready to respond promptly when needed. This readiness is crucial for effective emergency response because it allows the dispatcher to efficiently allocate resources to incidents as they arise. Remaining in service does not imply that the unit should be dispatched immediately, tracked actively without reason, or simply placed on standby without regard to their readiness. Instead, it focuses on maintaining their operational readiness for when a call comes in, making this the correct approach for managing units in such a status.