911 Dispatcher Practice Test

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What is typically requested when a wrecker is needed?

Identification of the driver
Insurance details of the vehicle
Location of the incident
Condition of the vehicle

The correct answer is: Location of the incident

When a wrecker is needed, the location of the incident is crucial information that is typically requested. This detail ensures that the wrecker service can arrive at the exact site of the vehicle needing assistance in a timely manner. Dispatchers use this information to determine the most efficient route and to give precise directions to the towing service, which is particularly important in emergency situations where time can be critical. While other details, such as the driver's identification, insurance information, and the condition of the vehicle, may also be relevant during the overall incident management, they are not the primary factors in arranging for the wrecker's arrival. The immediate need is to get help to the right place as quickly as possible, making the location of the incident the most important information to relay.