911 Dispatcher Practice Test

What does the phrase "Arrived at scene" imply from the dispatcher’s point of view?

1. Units have left the area

2. Units are confirming response

3. Incident has been resolved

4. Units have reached the location of the call

The correct answer is: Units have reached the location of the call

The phrase "Arrived at scene" indicates that the responding units have successfully reached the location where the incident or emergency is occurring. This status update is crucial for the dispatcher as it provides real-time information about the progress of the response to the call. When units arrive at the scene, it allows the dispatcher to know that they are in position to assess the situation, provide assistance, and begin any necessary operations related to the incident. This update also helps the dispatcher manage resources effectively, as they can now monitor the situation at the location and communicate further actions or requests for additional support if needed. Being aware that the units have arrived ensures that the response is ongoing and helps in coordinating any other emergency services that may be required. In this context, the other answer choices do not accurately reflect what "Arrived at scene" specifically means. While "Units have left the area" refers to units standing down or moving away from an incident, "Units are confirming response" suggests that units are still verifying their participation, and "Incident has been resolved" implies that the emergency has ended, which is a different status altogether. Thus, the phrase clearly denotes that the units are now on-site and actively engaging with the incident.